Product Warranty

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We stand behind our products and are committed to providing thoughtful design, quality craftsmanship, and considered customer care.

Latest update: 04/04/2026

of Forms Furniture Warranty

of Forms’ Furniture Warranty applies to furniture items purchased from of Forms. The warranty covers manufacturing defects for a period of 365 days from the date of delivery. Please refer to the disclaimer section on each product page to determine whether an item is covered under our Furniture Warranty.

Warranty Coverage

Our Furniture Warranty covers manufacturing defects only, for a period of 365 days from the date of delivery.

Manufacturing defects refer to faults in materials or workmanship that affect the structural integrity or intended function of the product.

Our products are designed for everyday use. Over time, materials may develop changes in appearance or character as they respond to use, handling, and the environment in which they are placed. These changes are considered part of the natural life of the object and do not constitute manufacturing defects.

Depending on the nature of the defect, we will, at our discretion, repair or replace the defective item. If the item is no longer available, we may offer a comparable replacement or provide a refund via store credits.

Any issues present upon delivery should be reported within 3 days of receipt. Visible damage or surface defects must be reported within this period and will not be eligible for claims thereafter, where reasonably identifiable upon delivery.

Please refer to the section below for conditions and cases not eligible for warranty coverage.

The following are not considered defects:

General wear and tear from regular day-to-day use, including surface marks, scratches, dents, watermarks, and stains.
Fabric pilling, softening, or gradual loss of resilience in cushions over time.
Shedding, fold marks, or creases in rugs and carpets, which typically settle with use and regular vacuuming.
Damage caused by improper use or handling, including sitting or standing on furniture not intended for such use, placing heavy or sharp objects on surfaces, exposure to heat, or using furniture outdoors unless specified.
Changes in colour or tone due to exposure to sunlight, humidity, or moisture.
Damage caused by pets, including scratches, tears, or stains.
Damage resulting from cleaning agents or methods, including the use of abrasive materials, harsh chemicals, alcohol-based solvents, bleaches, or improper equipment.
Damage caused by third parties, such as upholstery services, carpet cleaners, or external repair providers.
Natural material behaviour, including creasing in fabric or leather, loose fibres, or the movement of timber (such as expansion, contraction, warping, or splitting) due to changes in humidity or exposure to moisture.
Corrosion or rust resulting from exposure to moisture or improper care.

The above list outlines general conditions that are not considered manufacturing defects across all furniture items.

Please refer to the sections below for additional, product-specific exclusions, as certain materials, constructions, and furniture types may have further conditions that are not covered under our Furniture Warranty.

Product Imagery & Colour Representation

We make every effort to present our products as accurately as possible.

However, colours, tones, and finishes may appear differently depending on screen settings, lighting conditions, and individual device displays.

As such, slight variations between on-screen images and the actual product may occur and are not considered defects under our Furniture Warranty.

Stainless Steel Furniture

Stainless steel is chosen for its durability, strength, and ability to age with character.

Surface Characteristics

Light surface scratches, fine marks, and tonal variations may be present upon delivery.
These are a natural result of the production and finishing process and are considered part of the material’s inherent character, especially on brushed finishes. They are not regarded as manufacturing defects.
With everyday use, stainless steel will continue to develop gentle markings, contributing to a lived-in appearance over time.

Stainless Steel Grades & Care

Stainless Steel Grade 201

Suitable for indoor use in areas with minimal moisture.
Not recommended for environments with frequent exposure to water.
If exposed to water or moisture, wipe dry immediately with a clean, dry cloth.

Stainless Steel Grade 304

Offers improved resistance to corrosion and rust.
Suitable for a wider range of indoor environments, though prolonged exposure to moisture should still be avoided.
If exposed to water, wipe dry promptly with a clean, dry cloth.

Stainless Steel Furniture Warranty Notes

Our Furniture Warranty does not cover typical light surface scratches or markings associated with normal production and everyday use.

All products undergo a Quality Control check prior to delivery.
If you believe surface markings are excessive upon delivery, please contact us and we will assess eligibility for warranty coverage at our discretion, based on our quality standards.
As we are unable to assess usage after delivery, the Furniture Warranty only covers rust that is present at the time of delivery. In such cases, a warranty claim must be submitted within 3 days of receiving the product.

Wood Furniture

Wood is a natural material valued for its warmth, texture, and ability to develop character over time.

Surface Characteristics

Grain variation, knots, tonal differences, and subtle irregularities may be present.
These are inherent to natural timber and are not considered manufacturing defects.
Over time, wood may deepen in tone and develop a more lived-in appearance.

Wood Care

Best kept in stable indoor environments.
Avoid prolonged exposure to moisture, high humidity, or direct sunlight.
Wipe spills immediately with a clean, dry cloth.

For routine cleaning, use a soft, slightly damp cloth with mild soap if needed.
Dry immediately after cleaning to prevent moisture absorption.

Wood Furniture Warranty Notes

Our Furniture Warranty does not cover natural movement of wood, including expansion, contraction, warping, or minor splitting due to environmental conditions.

Changes in colour, grain appearance, or surface texture over time are considered part of the material’s natural ageing process and are not regarded as defects.

Sintered Stone Furniture

Sintered stone is selected for its durability, resistance to heat, and refined surface finish.

Surface Characteristics

Minor tonal variations, subtle pattern differences, and fine surface markings may be present.
These are a natural result of the manufacturing process and are not considered defects.

Sintered Stone Care

Resistant to heat and everyday use, but avoid sudden extreme temperature changes.
Wipe spills promptly to maintain surface clarity.

For routine cleaning, use a soft cloth with water or mild detergent.
Avoid abrasive pads, harsh chemicals, or strong impact on edges.

Sintered Stone Furniture Warranty Notes

Our Furniture Warranty does not cover chips, cracks, or damage resulting from impact, misuse, or use beyond intended load-bearing conditions.

Edges and corners are more vulnerable to impact and should be handled with care.

Surface wear, minor scratches, or gradual changes in appearance from daily use are considered normal and are not regarded as defects.

Furniture Warranty Void

The Furniture Warranty will be void if the product has been disassembled, modified, repaired, or refurbished by the customer or by any third party.

Exclusions and Limitations

This Furniture Warranty does not cover issues arising from normal use, handling, care, or environmental conditions, including but not limited to:

Normal wear and ageing, including surface marks, scratches, dents, stains, watermarks, patina development, or changes in finish over time.
Changes in appearance, texture, firmness, or material response resulting from regular use or environmental exposure.
Improper use, misuse, abuse, accidents, negligence, or use outside the product’s intended purpose.
Exposure to heat, liquids, moisture, or outdoor conditions unless the product is expressly designed for such use.
Damage caused by pets, including scratches, tears, or stains.
Damage resulting from improper cleaning, maintenance, or the use of abrasive materials, harsh chemicals, alcohol-based solvents, bleaches, or unsuitable cleaning equipment.
Natural material behaviour, including movement, expansion, contraction, warping, fabric creasing, or tonal variation.
Damage caused by third parties, including cleaning services, repair providers, unauthorised modifications, or alterations.
Damage resulting from improper assembly or installation, including over-tightening, misalignment, or use of incorrect tools.
Damage resulting from improper storage conditions prior to use, including exposure to moisture, heat, or outdoor environments.

Size Tolerance

Our products are handcrafted. As such, slight variations in dimensions may occur. A size variance of up to ±2% from stated measurements is considered acceptable and is not regarded as a defect.

Warranty Scope

This warranty is non-transferable and applies only to the original purchaser.
It is provided in addition to your statutory rights and does not affect any rights available to you under applicable consumer protection laws.

Limitation of Liability

To the fullest extent permitted under Singapore law, our liability under this Furniture Warranty is limited to the repair or replacement of the defective product, at our discretion.

We shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of the product, including but not limited to loss of use, loss of enjoyment, or damage to surrounding property.

Nothing in this warranty limits or excludes any rights you may have under applicable consumer protection laws in Singapore.

Changes to Warranty Terms

of Forms reserves the right to amend or update this warranty at any time without prior notice.

Warranty Claim Procedure

For claims, please contact our helpful Customer Care team here, making sure to include your order number, a description of the issue, and photos or videos of the defective product.